Dear FreeStyle users,

There was a major error in our Los Angeles data center last weekend. It caused big network slowdowns and a cascade of errors which affected our other servers.
Because of these network errors, Roll Back errors happened between Thursday and Saturday. If this happened to you, please make a ticket in Customer Support and describe your situation.

GameKiss Customer Support
We will try to fix your problems ASAP.

However, the bad news is we cannot restore decreased Level, EXP, and Game points.

Good news is we will reward all of the users who logged in between 2-16  to 2-18:

1. 300 Event GKash (not for Quickplay account)
2. Point Chest Item (499 GKash item - 10,800 Points)
3. Peacock Tattoo (150% Exp and 150% Game Points): The number of tattoos given will be twice the character's level. For instance, Lv. 10 character receives 20 tattoos.
4. Extend VIP, VIP+, Power Up, and Power UP+ duration by 3 days each.

Notes

1. If you lost more than 3 days of VIP, VIP+, Power Up, and Power UP+, you must report on Customer Support. We will add the additional days soon.
2. If you lost GKash or GKash items, you must report on Customer Support. We will restore soon.

Thank you for your patience and understanding.